Introduction – the Competition and Markets Authority (“CMA”) Investigation
A little under a year into the CMA’s intervention into the allegedly anti-competitive behaviour of Education Software Solutions Limited (“ESS”) — one of the UK’s leading providers of Management Information Systems (“MIS”) — a line has been drawn and the investigation has come to an end. The CMA launched its investigation into ESS on 26 April 2022, as it had reasonable grounds to suspect that ESS had potentially acted in violation of the Competition Act 1998 (the “Act”) through the manner in which it was supplying MIS software to schools in the UK.
The main crux of the CMA intervention was to review ESS’s moving of schools into 3-year contracts from initial contracts of 1-year, whilst giving the schools little opportunity to look for MIS services elsewhere. This involved an 8 month deep-dive analysis into the activities of ESS, with the CMA bolstering its investigation through information requests from ESS, its competitors and its customers. Crucially, it is a legal requirement for the vast majority of state schools across the UK to have an MIS in place, such as ESS’s SIMS service. As such, schools were on the backfoot, and essentially tied to 3-year MIS contracts with ESS, with very restricted abilities to move to another provider.
After months of investigation, the CMA issued, on 17 November 2022, a notice of intention to accept commitments offered by ESS. Ultimately, the CMA secured signed commitments with a new break clause from ESS on 10 January 2023, drawing a close to the CMA probe.
What does this mean for eligible schools?
Overall, this appears to be a favourable outcome for eligible schools who are looking for greater flexibility in their contracting for MIS services. The new break clause is only available to eligible schools, which were those schools moved into 3-year contracts with ESS, and who truly considered to move to a different provider had they had more time to deliberate other MIS avenues. Such eligible schools will benefit from a 12-month break clause, beginning from 1 April 2023, and enabling them to break their 3-year ESS contracts on 31 March 2024.
Eligible ESS customers must file an application form to an independent adjudicator in order to try and secure benefit from this new break clause ahead of the 5pm deadline on Friday 10 February 2023. Applicants will be notified of their success in securing a break clause on 31 March 2023.
Ann Pope, Senior Director of Antitrust at the CMA, stated that: “This break clause will give eligible schools 12 months to decide whether to exit their current contract and, if they do, to switch to a new provider — longer than ESS originally offered. The commitments secured from ESS will also bolster competition in the MIS market, giving schools more choice and ESS’s rivals a further chance to compete.”
What should you do?
Browne Jacobson is a leading national law firm with sector-specific industry leaders in the fields of commercial, education and disputes. As a full-service law firm, we are able to assist schools, colleges and trusts alike with any and all legal issues they may encounter, whilst scanning the horizon for their next challenges or opportunities.
In order to rake in the full benefit from the outcome of the CMA’s investigation before the 10 February 2023 deadline, eligible schools should reach out to our sector-specific experts at Browne Jacobson today.
Contact

Conor Macaire Duncan
Trainee Solicitor
conor.macaireduncan@brownejacobson.com
+44 (0)330 0452254

Amba Griffin-Booth
Senior Associate
Amba.Griffin-Booth@brownejacobson.com
+44 (0)330 045 2489
Related expertise
You may be interested in...
Online Event
Wellbeing and financial considerations – practical solutions for challenging times
Legal Update
be connected - Spring 2023
Legal Update
Teacher strikes – lessons learnt so far
Opinion
Can toilet facilities amount to sex discrimination?
Legal Update
New support launched to manage school complaints
Legal Update
Cyber security and data breaches
Legal Update
#EdCon2023 virtual event hailed a success
Online Event
Flexible working in schools webinar
Legal Update
What does the new Provider Access Legislation mean for schools?
Legal Update
High Court dismisses Welsh RSE right to withdraw claim
Opinion
Term-time school worker entitled to national minimum wage for unworked basic hours
On-Demand
Industrial action essentials: what you need to know
Legal Update
Education Software Solutions Limited breaks against the CMA’s intervention: A victory for freedom and flexibility in contracting for MIS services
Legal Update
Safeguarding at scale report published
Legal Update
Trade unions announce plans to re-ballot members
Legal Update
Widespread industrial action now confirmed for schools
Legal Update
Industrial action and minimum service levels within education
Opinion
Consultation on holiday entitlement – part-year and irregular workers
Guide
FAQs - converting to academy status
Guide
FAQs - becoming a sponsored academy
Guide
FAQs - becoming an academy sponsor
Guide
FAQs – single academy joining a MAT
Legal Update
EdCon2023 launch: Thursday 12 January
Legal Update
The importance of understanding the transitional provisions under the Electronic Communications Code
Legal Update
Biodiversity Net Gain: positive for nature and an opportunity for landowners
Legal Update
Discrimination comes of age
Guide
#EdCon2023: Access a range of expert guidance and resources at our FREE virtual conference
Legal Update
be prepared for the 2022-23 academic year
Legal Update
Teacher Pay Survey 2022
Legal Update
The Schools Bill – law no more
In July, we published an update on the Schools Bill with the news that the proposed legislation relating to new academy standards and extended intervention powers for academy trusts would be removed. Last week, we received broader news of the dropping of the Bill, with education secretary Gillian Keegan announcing that it will not reach its third reading in the House of Lords.Legal Update
be connected newsletter for schools - Winter 2022
Guide
Recruiting school staff on a budget – top tips
Regardless of the outcome of ballots on industrial action, unless there is drastic change to funding for schools in relation to pay increases, it will be unusual to find any organisational budget that is not impacted by the current economic situation.
Guide
Good governance essential to avoid falling foul of the ESFA
There’s been little evidence of interventions or financial management reviews this year and it appears the Education and Skills Funding Agency (ESFA) has re-focussed on financial delivery. It’s also telling that there were no discernible changes to the reporting of financial irregularities in the Academies Trust Handbook 2022.
Legal Update
Children's commissioner recommendations for SEND reform
The Children’s Commissioner, Rachel De Souza, has recently published a report “Beyond the labels: a SEND system which works for every child, every time”, which she intends to sit alongside the DfE’s SEND Review (2019) and SEND Green Paper (2022) and which she hopes will put children’s voices at the heart of the government’s review of SEND system.
Legal Update
Top three training topics 2022-23
As well as providing day-to-day support to help you focus on managing your settings, we also provide training and professional development on a range of topics to keep you and your staff up-to-date.
Legal Update
Hair discrimination – stop pupils being unfairly singled-out for their appearance
The Equality and Human Rights Commission (EHCR) recently issued new, non-statutory guidance regarding the wearing of natural or protective hairstyles, specifically in reference to their representation in uniform, behaviour or standalone appearance policies.
Opinion
The role of benchmarking in setting pay in schools
Emma Hughes, head of HR services at Browne Jacobson, explains how CST’s updated executive pay report and the linked benchmarking service from XpertHR can help trust boards make robust decisions on pay.
Legal Update
School complaint management - exploring a new way forward
There’s greater opportunity than ever for parents, carers and guardians to voice any concerns they have relating to their child’s education and for their concerns to be heard and to be taken seriously. While most staff in schools and academies are conscious of their legal duties relating to complaints management, many are struggling to cope with such a significant increase in the volume of complaints they must manage.
On-Demand
The UK's green agenda - the outcomes of COP27 and actions since COP26
Guide
Virtual AGMs
This guidance has been prepared to support academy trusts (Trusts) who want to hold a fully virtual Annual General Meeting (AGM) or a hybrid AGM, as we know that Trusts may want to be prepared for future disruption as well as having a general interest in holding more meetings virtually. The guidance also applies to other meetings of the Members (known as General Meetings).